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| Market Conduct | |
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Market Conduct monitors insurers’ compliance with Ohio insurance laws and regulations by examining those companies’ business practices such as underwriting, marketing and claims handling. Market Conduct is comprised of two sections: market analysis
and market conduct. Market analysis section is responsible
for gathering industry information from a variety of sources,
including consumer complaints, company filings, NAIC databases,
and research tools, and analyzing that information to determine
which companies need further scrutiny by this Division. Once
this section has completed its analysis and a company has been
identified, the market conduct section follows up with that
company to review and test the company’s compliance with
Ohio insurance laws. This follow up can take the form of interviews,
interrogatories, desk audits, or examinations. |